Customer Relationship Officer Mandarin Speaker

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.
Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.
Job Description - The main tasks are handling customer inquiries, communicating solutions to customers, producing forms and documents, interfacing with internal colleagues
- Handle customer maintenance, quotations, and exceptions.
- Responsible for daily follow up operation, cost application, customs clearance, delivery and receipt, bill confirmation and collection, data filing, etc.
- Consultation on export and import business, SOP process optimization, complete the work with the port of departure/destination. Requirement ·High conversational Mandarin proficiency and at least basic English
·Conscientious, meticulous, strong sense of responsibility, good teamwork skills, high efficiency to carry pressure, strong service consciousness service skills and certain social activity ability.
·Experience din operation, customer service, know the process of Indonesia import customs clearance and policy.
·Have HSK level 4 certificate