Customer Service Engineer

KTI Talent Indicator is a talent discovery software platform with AI that offers: talent mapping, assessment, and reskilling services with training to companies.

We are looking for a Customer Service Engineer.

Location: Indonesia

Sector: Machine vision and fiber optics

**Functions**
- Responsible for installation, commissioning and training of vision inspection system, and machine acceptance.

2. Pay frequent customer visit for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationship.

3. Handle machine maintenance, and conduct troubleshooting to solve technical issues.

4. Frequent travel across the country and sometimesoverseas.

**Requirements**:

- 1+ years of experiences in similar technical services job.

2. Education: Diploma degree or above. Major in mechanical, IT or automation, electrical is preferred.

3. Good communication skills, hard working, self motivated, and a good team player.

4. Knowledge in mechanical and electrical, can read and draw basic drawings.

5. Familiar with office software, such as office and WPS; Know how to use AutoCAD basically

6. Mandarin speaker

**Benefits**
- Bonus: Flexible on yearly performance.
- Travel Reimbursement: hotel, flight ticket, train, taxi, toll, parking.
- Annual leave: 8 days per year + national legal holidays.
- Terms of employment: Fixed term contract.
- Insurances: Following local laws and regulations.
- Others: Office supplies and necessary tools.
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