Customer Service (English Speaking)

Criterias & Requirements:

- **English & Bahasa proficiency** with both clear articulation and written are mandatory.
- D3/S1 with minimum 2.75 GPA
- Open for fresh graduate with skills to communicate with empathy, smiley voice, passion to help.
- Excited with Customer Service role,
- Accustomed in working with target and in a fast-pace environment
- Typing skills minimum 50 WPM with minimum accuracy 90%
- Attention to details are very important. Basic of MS Excel
- Willing to work in shifting mode/schedule.
- Vaccinated minimum 2 doses

**Responsibilities**:

- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partners base
- Maintain good relationships and community-building efforts with our consumers and partners

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: Rp4,900,000 - Rp5,500,000 per month

Application Question(s):

- Are you willing to work in shifting mode? (i.e morning to afternoon / afternoon to nigh)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English fluently (preferred)