Customer Service

**Requirements**:

- Min D3/S1 any major With a GPA of 2,75
- Clear Articulation and good communication in Bahasa
- Have experience in the customer service area or sales area
- Typing skill with WPM 50 & Accuracy 90%
- Sense Of Empathy
- Energetic and agile
- Min. Fresh graduate and max 2 years in the same position (entry-level)
- Attention to detail
- Adaptive to dynamic changes
- Able to speak English with minimum passive communication

**Requirements**:

- Guide our consumers and partners in using our products
- Manage service inquiries and disputes arising from our consumers and partners
- Provide excellent customer service to our consumer and partner base
- Maintain good relationships and community-building efforts with our consumers and partners
- Support projects from all verticals including registration, acquisition, and sales transaction.
- Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties.
- To resolve consumers' and partners' problems quickly and effectively with empathy and care.
- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)

*Please submit your CV in English.

Benefit; Basic Salary, Incentive, Overtime, BPJS

**Job Types**: Full-time, Contract
Contract length: 6 months

**Education**:

- S1 (preferred)

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- English (required)