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Customer Service Inbound

Customer Service Inbound
Company:

Amartha

Place:

Jakarta

Job Function:

Customer Service

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Details of the offer

Receiving and handling complaints verbally and writing- Resolving Customers Issue and giving solutions according to customer complaints- Answer incoming calls from customer with Inquiries, Requests and Complaints- Analyze customer issues and assist in resolving within the required time- Receiving and handling confirmation via LiveChat / whatsapp service from customers for inquiries, Requests and complaints.**Requirements**:- Looking someone who has strong skill & experience in service industry- Have min. 2-3 years experience in CS area or related field- Have a good sense of services, good attitude & behaviour.- Preferably from call center background especially inbound skill

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Job Function:

Requirements

Customer Service Inbound
Company:

Amartha

Place:

Jakarta

Job Function:

Customer Service

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