We make processes work to make life easier and better! That is our claim and the core of everything we do. More than 140 years of experience and a strong brand stand behind the name Schenck Process. As one of the world's leading companies in the field of applied measurement and process technology, we work every day to develop new innovative solutions and sustainable process technologies for a wide range of industries. Are you looking for complex tasks and exciting challenges in a highly international environment? Then you have come to the right place! Our open and collaborative corporate culture allows you to develop freely, contribute your individual strengths and grow together with us.
Your responsibilities
- Understanding of customer needs.
- Receives customer orders, inquiries and/or complaints covering items or products ordered.
- Providing customer service and administering post-order activities. These activities include providing the order acknowledgments, expediting purchasing and operations, tracking orders and documentation, resolving invoicing issues, and supporting collections.
- Maintains order records and generates reports on products and orders as required.
- First point of contact for new and current customers of Schenck Process.
- Timely and accurate Aftermarket quotations for spare parts, service and upgrades.
- Liaising directly and negotiating with customers.
- Seek out potential customer opportunity.
- Coordinate and manage the preparation and submission of sales tender documentation and subsequent follow up
- Coordinate and manage the preparation and submission of sales quotations and subsequent follow up
- Assist with update of sales database information
- Managing quotes and enquiries from customers
- Managing day to day Aftermarket administration related to the Jakarta office
- Assist the Sales & Aftermarkets team by monitoring the shipment arrival/departure and creating necessary shipment documentation for e.g. delivery note, customs clearance
- Coordinate and manage the preparation and submission of vendor registration
- Your qualifications
At least have 3 years of experienced
- Understand how to using Ms. Office
- Ability to be a team player.
- Capable to work agreeably with diverse personalities.
- Demonstrate excellent communication skills in Bahasa Indonesian and English through written and verbal correspondence.
- Ability to be self-motivated and pro-active in looking for ways to improve current systems.
- Managing day to day Aftermarket Sales and Service related administration.
- Able to be flexible in prioritizing their workload.
Wisma 46 - Kota BNI Tower, 32nd Floor Unit 1, Jalan Jenderal Sudirman Kav.1, Jakarta 10220, Indonesia