Customer Service Representative (Makati

Work Location: Makati, Philippines**Details and Benefits**:- 5 days work/ week, 10 hours/ day (including break time)- 27 days Annual Leaves- 15 days Sick Leaves- Accommodation provided (optional)- Health Insurance- Life Insurance- Annual performance bonus- Annual salary increase (performance based)- Working Visa (9g) is processed and shouldered by company**Job Descriptions**:- Answering customer's questions via phone and/or live chat- Maintaining and updating customers' accounts- Responding to customers' complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers- Collecting and analyzing customer's feedback for service improvement**Requirements**:- Indonesian speaker- Preferably with at least 1-2 years Customer Service experience- Must be willing to work on shifting schedule- Must be willing to be relocated to Makati, Philippines**Salary**: Rp10,000,000 - Rp15,000,000 per monthApplication Question(s):- Are you willing to be relocated to the Philippines?**Education**:- SMA/SMU/SMK (preferred)**Experience**:- Customer Service: 1 year (preferred)