Customer Success Intern

Company Description

Advotics is a Cloud Digitalization SaaS provider. Advotics introduced a cloud platform to digitize workforce, business network, and physical assets and products, with the main objective of converting data from offline work & trade activities into insightful metrics for management to make important business decisions such as sales penetration, productivity, retail execution strategy. Innovation is in our blood and we're looking for the brightest minds to develop world-class software that will touch the lives of many customers of our clients.

**Job Description**:

- Work closely with sales, finance, and support teams to ensure seamless operations and customer satisfaction.
- Work with support team to oversee group chats and ensure that no questions or complaints are overlooked
- Work alongside the finance team to ensure timely communication with clients regarding outstanding Invoice and deadlines
- Conduct regular health checks, by acting as a liaison between customers and the company, gathering valuable feedback through health check form.
- Monitoring active users to drive growth.

**Qualifications**:

- Looking for final year students or fresh graduates in a relevant field.
- Good communication skills are must!
- Understand basic technical terms and tech-savvy
- Time management skills and the ability to set priorities
- Need someone who is diligent with high attention to detail. Small things matter!
- self driven, love challenges and enjoy working in a fast-paced environment