Customer Success Team Indirect

Details of the offer

BSD Green Office Park, Tangerang, Indonesia_ _

Sales / Indirect Customer Success

**About Us**:
You think it's too good to be true? See for yourself. Preview **our 1-click demo.**

**Start a career with us.** **We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it.

**Responsibilities**:
Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Indirect), you'll be responsible for our existing partner's subscription renewals, retention & satisfaction. You'll be handling your own portfolio within the Indonesia region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.

**Your responsibilities include...**
- Contacting and developing resellers of Odoo
- Acting as the key interface between the customer and all relevant divisions
- Build long term relationships with Odoo partners (growth)
- Excel in transversal sales & product demonstration
- Main focus is 80% on sales (renewals & up-sell opportunities)

**MUST HAVE**:

- Min. Bachelor degree or higher
- Fluent in Bahasa Indonesia and English
- You are an _excellent communicator_, you like to negotiate and to achieve targets
- Strong knowledge in ERP, business management software and the whole tech industry
- Proactive & sales-driven mindset
- Organized way of working and a problem solver

**NICE TO HAVE**:

- 1 - 3 years of experience in sales and/or account management
- Immediate availability
- Farmer attitude

**VALUES**:

- You are able to work in a fast-paced start-up environment with a hands-on attitude
- You are open-minded and can react to change with agility
- You are a quick and autonomous learner
- You have an entrepreneur mindset and are not afraid to take appropriate initiatives
- Willing to contribute to great company culture


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

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