Customer Support (English Speaker)

Willing to be placed in Lamongan
- At least 1 year of working experience in the related field is required for this position
- Has experiences handling EXIM

**Responsibilities**:

- Maintaining a positive and professional attitude toward customers at all times and responding promptly to customer inquiries to ensure customer satisfaction.
- Handling Shipping process (Export & Import)
- Actively participating and supporting in any initiatives for process improvement.

**Job Requirements**:

- Previous experience in Customer Support and Customer Service.
- Having a working knowledge of customer service software.
- Multi-tasker, detail oriented and always curious and able to work with limited supervision.
- Proficiency in English, and excellent verbal and written communication skills.

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