Customer Support Executive

Jakarta, Jakarta- Work Type: Full Time**RESPONSIBILITIES**
- In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day.
If you consider yourself a people's person, communicates technical terms in an easy to understand manner and wants to be part of a dynamic start up working
- environment, **here is a position for you!
**

**Here is what you can achieve with us**:

- Be exposed to a multinational team and work closely with teammates from offices in Malaysia, Vietnam and Thailand
- Be part of the LittleLives Team that supports your personal and professional growth
- Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the team and the company
- An opportunity to collaborate with various teams in the company and learn about the different aspects of running a business

**What you will be doing**:

- Update the website's Frequently Asked Questions (FAQ) page
- Be a listening ear and gather feedback from the ground to be relayed to our competent team of Builders (Developers) for exciting product enhancements
- Propose your own creative projects (on operations, products, services etc!)
and take charge of its growth.
**REQUIREMENTS**
- Exceptional communications skills in both English and Bahasa
- Organised and has a knack at keeping things clear and in order
- You are patient and have imaginative ways to disseminate information to any group
- You possess an eye for detail and is eager to master intricate systems
- You are driven and work hard to achieve small successes every single day
- _Prior experience in early childhood or customer support will be a wonderful bonus!_