Customer Support

**Requirements**:

- Minimum 1 year experience as customer support
- Passionate for games, enjoy communicating with user, understand user's mentality and habits as well
- Passionate for game industry career
- Fluent speaking in **English** both oral or written
- Have mature teamwork spirit
- Ability to respond different types of customer characteristics
- Can work under pressure
- **Willing to work on shifting schedule 24 hours**
- Collecting and analyzing customer feedback
- Providing the best solution to complaints submitted by consumers
- Have knowledge about products or services offered by the company

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)