Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.
To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
- Ensure user satisfaction through feedback and solution
- Inform users in case of website maintenance or any problems occurred
- Collaborate with internal team to handle complaints and other inquiries
- Analyze client's HR policies
- Adjust product feature and implement them per client's request
**Minimum Qualifications**:
- 1 year of related working experience as Payroll/ Compensation Benefit. Fresh graduates from Accounting/Finance/IT/SI/Mathematics/ Economy are also welcomed to apply
- Good Payroll knowledge is a must
- People-oriented, proactive, and communicative
- Good analytical, logical, and problem-solving skills
- Good personality and emphatic
**Required Skills**:
- **Persuasion and Negotiation**:
- **Chat Support**:
- **Customer Service**:
- **Typing**:
- **Communication Skills**:
- **Taxation**:
- **Willing to independently learn online and offline**:
- **Fast adaptation**
**What You Will Get**:
1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company- Don't forget to check our Recruitment FAQ at
- **bit.ly/RecruitmentFAQ-Mekari** (ENG) or
- **bit.ly/RekrutmenMekari-FAQ** (INA) to find the answers to commonly-asked questions regarding our recruitment process.- We wish you the best. Hope to see you around soon!