Cx Senior

**Requirements**:

- Cultivate strong relationships with existing customers to foster loyalty and satisfaction.
- Proactively identify and address customer needs to maintain positive experiences.
- Track customer interactions across online and offline channels, devices, and touchpoints for a holistic view of their journey.
- Conduct thorough research and surveys to understand customer preferences and profiles.
- Maintain and organize the existing customer database for personalized interactions and efficient communication.
- Develop and execute action plans based on survey findings to continuously improve the customer experience.
- Utilize strategic upselling techniques to enhance customer value while meeting their needs effectively.
- able to drive and have a driver's license

Jenis Pekerjaan: Penuh Waktu

Upah: Dari Rp1 per bulan