Data Entry & Collection

Requirements:

- Min D3 any major With a GPA of 2,75
- Min Fresh graduate and max 2 years in the same position (entry-level)
- Willing to work in the shifting schedule
- Experience in the customer service area
- Familiar with Google Sheets or Ms. Excel (Vlookup, Hlookup, and table Pivot)
- Sense Of Empathy
- Good analytical skills
- Typing skill with WPM 50 & Accuracy 90%
- Have a good sense of administration and detail-oriented

**Responsibilities**:

- Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately in a timely manner
- Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons, etc. and report promptly to the supervisor
- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
- Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc.

*Please Submit a CV in English

Benefit : Salary + BPJS

**Job Types**: Full-time, Contract

**Salary**: From Rp4,901,798 per month