Data Entry Support

**Requirements**:

- **Min D3 any major With GPA 2,75
- Min Fresh graduate and max 2 years in the same position (entry-level)
- Willing to work in the shifting schedule
- Experience in the customer service area
- Able to set a friendly tone (Smiling Voice)
- Typing skill with WPM 50 & Accuracy 90%
- Able to operate basic excel
- Guide consumers and partners in using our products
- Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately in a timely manner
- Gather feedback from consumers and partners, observe front-line issues such as booking cancellation reasons, etc.
- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
- Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc

**Please submit your CV in English.**

**Benefit; Basic Salary, BPJS**

**Job Type**: Contract

**Language**:

- English (required)