**Background**:
As Education Consultant in Algoritma, you will be responsible for end-to-end handling of academy enrollment, and ensure excellent service satisfaction.
Develop and Maintain relationships with existing clients and alumni to have excellent service satisfaction and get referrals.
Plan and execute public events.
Response all inbound leads assigned from all channels with SLA max 2 hours and have a meeting and call orientation.
Helping students/clients to find the right choice for their needs.
Handles end-to-end academy enrollment and student onboarding.
Have good collaboration across departments to provide an excellent service.
Maintain a database of public leads and update the pipeline regularly.
Build trust and develop long term relationships.
Provide excellent follow up service to students.
Show dedication to ensuring students reach their educational goals.
**Required Skills/Abilities**:
Proactive, flexible, initiative and be willing to take on setting up for public events and cleaning as needed.
Fits the Algoritma culture (people-oriented, adaptable, supportive, creative).
High integrity, strong in multitasking, analytical, communications, good problem solving (critical, strategic, and evaluative thinking), time management, interpersonal skills, and able to work independently or within a team.
Demonstrated strong written and oral communication skills, and presentation skills.
A good listener is able to empathize with prospective students/clients.
Proficiency in Excel, Hubspot and familiar in CRM tools.
**Education and Experience**:
Bachelor's Degree (S1) with a minimum GPA of 3,4/4 from any field, preferably in Marketing, Business Administration, Industrial Engineering, Information Technology, or minimum 1-2 years of relevant experience.
Comfortable with a mínimal amount of direction but high expectations.