Summary
- Provide administrative support to Division Heads and ensure the implementation of hotel policies, standards and procedures that carry out administrative functions.
- Placing and providing appropriate correspondence files to be answered by the Division Head
- Ensure that administrative inventory items, such as office supplies, are properly stored and used for records of waste and spoilage.
- Answer and route incoming phone calls.
- Schedule the appointment for the Technical Director and prepare the necessary information for the appointment and upcoming meetings for the Technical Director.
- Attend and prepare meeting minutes if necessary.
- Help deal with guest distractions, serve staff to follow up.
- trains daily correspondence on behalf of the Technical Director if any.
- Prepare reports, letters, memoranda, faxes etc. as assigned by the Technical Director while ensuring strict confidentiality at all times.
- Maintain records and forms as required by management and company policy.
- Maintain all licenses and permits and send alerts when expiration dates
- Maintain organization and ensure that all contracts and documents are legally protected.
- Type, archive and maintain all matters and personal secrets associated with the department
- Create a systematic and efficient filling system, both for hard files and all electronic data, which allows fast retrieval. Make sure all files are always visible.
- relevant materials for all meetings attended by the Head of the Division; Daily Operational Meetings, Leadership Committee Meetings, Departmental Meetings, and Ad hoc Meetings.
- Greet visitors, ascertain the nature of the business and direct the visitor to the appropriate employer or person.
- Making pictures of correspondence or other printed items
- Prepare outgoing mail
- To prepare monthly delivery notes by department
- For all office equipment and machines.
- Monitor and ride proper view of the engineering office area
- help mail out via courier
**Qualifications**:
- Indonesian Nationality with a degree in Hospitality or Business Management
- Has minimum 1 (One) year experience in a similar position in 5 (five) stars International Hotel Chain
- Previous experience in Luxury Hotel or international experience are advantages
- Strong in leadership and business acumen
- Excellent English communication skills, strong guest service mindset and people management & development skills