English Customer Service Support Coordinator

Monitor various company communication channels including call center, social media, web inquiries, etc., and respond appropriately in a timely manner
- Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons, etc. and report promptly to the supervisor
- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc.
- Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc.
- Fluent in english is must (speaking & wiring)
- Able to work with shift

**Job Type**: Contract

Pay: Rp5,600,000 - Rp5,800,000 per month

Application Question(s):

- Have you fluent in english (Speaking & Writing)

**Education**:

- D1-D4 (required)

**Language**:

- English (required)