**Responsibilities**- Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.- Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.- Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.- Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.- Support senior management on developing Thought Leadership case studies.**A little bit about you**Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You're known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you're always looking for what's next.**Qualifications**- University degree in Marketing, Business, Management, Economics, or related field- Fresh Graduates are also encouraged to apply- Passionate in market intelligence, research analysis or FMCG industry is an advantage.- Excellent written and verbal communication; English proficiency is a must- Highly competent in MS Excel and PowerPoint (pivot tables, functions, charts)- Aptitude for numbers and meticulous- Resourceful problem-solving and collaborative team player- Experience in solution and process automation by leveraging technology- Customer-oriented with good people skills; you will interact with a diverse group of clients- Able to prioritize a varied workload, to manage concurrent deadlines while maintaining accuracy**Additional Information****About NIQ**NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.Want to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | Facebook**Our commitment to Diversity, Equity, and Inclusion**We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._
