**Responsibilities**:
- **Guest Reception**: Warmly welcome guests as they arrive at the restaurant, creating a positive first impression and setting the tone for their dining experience.
- **Seating Coordination**: Ensure efficient seating arrangements, balancing table availability, and guest preferences to optimize restaurant capacity.
- **Guest Engagement**: Interact with guests, engaging in friendly conversations, and providing information about the menu, specials, and promotions.
- **Waitlist Management**: Maintain a waitlist during peak hours, communicating estimated wait times and managing guest expectations.
- **Efficient Seating**: Coordinate with the service staff to ensure a smooth flow of guests to their tables, minimizing wait times.
- **Customer Service**: Address guest inquiries, concerns, or requests with professionalism and a customer-centric approach.
- **Upkeep of Waiting Area**: Keep the waiting area clean, organized, and aesthetically pleasing, offering a comfortable space for guests.
- **Menu Familiarity**: Be knowledgeable about the restaurant's menu offerings, including ingredients, preparation methods, and dietary restrictions.
- **Special Occasions**: Assist in coordinating special occasions, celebrations, and events within the restaurant.
- **Collaboration**: Communicate effectively with the kitchen and service staff to ensure seamless guest experiences.
- **Reservation Confirmations**: Reach out to guests to confirm reservations and provide additional information as needed.
Jenis Pekerjaan: Penuh Waktu
Gaji: Rp12.468.000 per bulan
Pertanyaan Lamaran:
- are you willing to work in Dubai?
Pengalaman:
- hospitality: 2 tahun (Diwajibkan)
Bahasa:
- inggris (Diwajibkan)