DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Ensure optimal functionality of office and warehouse facilities, overseeing electrical systems, plumbing, and general repairs. Develop and implement preventive maintenance schedules and coordinate repairs and renovations as necessary for infrastructure.
- Maintenance Oversight - Ensure the smooth operation of all SPX Express office and warehouse spaces, promptly addressing any arising issues.
- Schedule Management - Organize preventive maintenance, oversee repairs, and supervise facility renovations while maintaining detailed records of all maintenance activities.
- Facility Inspections - Conduct thorough inspections across multiple SPX Express facilities to ensure compliance with standards and identify areas for enhancement.
- Vendor and Contractor Management - Source, assess, and maintain relationships with external vendors, contractors, and service providers. Obtain quotes and ensure timely, budget-friendly, and precise project completion.
- Security Coordination - Oversee access control systems, CCTV cameras, and alarm systems to guarantee premises' safety and security.
- Emergency Response Planning - Develop and implement comprehensive emergency response plans to effectively address potential crises.
**Requirements**:
- Minimum of 2 years of experience in Facility Management or a related field within a dynamic work environment.
- Holds a Bachelor's Degree in Electrical Engineering, Civil Engineering, or a relevant field from an accredited university.
- Proficient in problem-solving with a high sense of accountability.
- Capable of thriving in a fast-paced, dynamic work environment.
- Willingness to be mobile and visit various SPX Express premises as needed.