Field Collection Assistant Manager Palembang

Supervise daily operations for all Field Collection team to monitor every activity is running properly

Monitor and review team's performance to ensure field Collection team meet their targeted result.

Distribute expected target to Team Leader and ensure Field Collection team received the target.

Monitor field Collection Team to ensure all the process in field team is comply with guidelines and SOP.

Coordinate with training team to ensure every team member will receive training based on feedback from quality.

Control the process to ensure collection incentives are fair, and prepared and submitted on time.

Resolve timely customer escalations.

Cooperated with HR Team to ensure proper monitoring and fulfilment of TML
Minimum Bachelor degree

Experienced with similar position and monitor area for 3 years, will be an advantage from similar industry.

Good communication, negotiation and managing team

Flexible and detail oriented

Able and comfortable with high demand, fast respond, tight deadline and dynamic

Familiar using common Microsoft tool (Words, Excel) and technology