**What does your future look like?
**
Ericsson is a world leader in the constantly evolving environment of communications technology - providing equipment, software and services to enable transformation through mobility.
Headquartered in Stockholm - Sweden, it is publicly listed company with more than 115,000 employees
Telecom operators in 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks.
Technology is at the heart of our business.
Ericsson engineers, researchers and scientists around the world are working on what's next in information and Communications Technology (ICT).
Come and discover what makes **YOU + ERICSSON a powerful combination**
We encourage the opportunity to meet you!
The Role
- Leading global mobile technology organization
- Exciting Customer Marketing lead role to implement field marketing initiatives in the region
- Strong development and leadership opportunities
Ericsson is looking for a Customer Marketing country lead based in Jakarta, Indonesia who is experienced in building lasting customer relationships and passionate about delivering strategic, significant and outstanding customer experiences.
You will plan, implement, and drive coordinated customer engagement marketing programs for Ericsson within Indonesia while gaining exposure and involvement with exciting Marketing related projects across the broader region.
You will be required to understand mobile operator customer needs and how Ericsson best can support their success and customer experience.
You will adapt global and regional content, using this as a platform to engage our telecom operator customers in Indonesia.
You would lead these engagements together with our technical & account teams.
You will also plan and drive customer events - with support from the sales, product & technology teams.
**In this role, you will**:
- Develop marketing plans to accelerate customer understanding of Ericsson solutions
- Participate in sales and marketing account planning to share market insights with the sales team
- Analyze our strategic customer accounts from market, customer and competitor perspectives
- Develop & lead execution of strategic Account Based Marketing plans & programs, including a coordinated approach to digital and other customer engagements
- Plan and complete customer events, workshops and activities based on global campaigns activation plans and local business priorities
- Drive customer engagements and build impactful customer experiences
- Provide input on account marketing content needs
- Work closely with the KAM and sales team to increase the number of engaged leads and lead conversion
- Take initiative to build positive relationships between Ericsson and the customer's marketing organization
- Working with global Business Areas to develop and deliver customer marketing content in alignment with business priorities at a customer & market level
**Requirements**:
- Master's/ Bachelor's degree in Marketing or Business or equivalent degree from any reputed University
- 8 years plus experience in relevant field including product, customer, strategic and/or field marketing
- Experience working in a dynamic and fast paced environment
- Understanding of end customer trends & behavior, across both B2B and B2C markets
- Excellent written and verbal with strong presentation and communication skills, including experience presenting to C-level
- Experience engaging & working in unison with sales & customer account teams
- Proven experience across telecoms and/or IT
- Previous sales, commercial management and/or strategic consulting experience also viewed favourably, ideally coupled with B2B marketing experience listed above
- Negotiations and value argumentation skills (customer/brand/portfolio)
- Strategic marketing & customer engagement capability
- Analytical & problem-solving skills
- Project management - particularly being able to lead stakeholders in a matrix organization
- Demonstrated stakeholder management capability
- ICT industry knowledge
- Strong presentation & communication skills and strong commercial & customer focus
**Why Join Ericsson?
**
At Ericsson, you´ll have an outstanding opportunity.
The chance to use your skills and imagination to push the boundaries of what´s possible.
To build never seen before solutions to some of the world's toughest problems.
You´ll be challenged, but you won't be alone.
You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
**What Happens once you apply?
**
Click Here to find all you need to know about what our typical hiring process looks like.
**We are proud to announce at Ericsson Indonesia, our employees have once again voted us as a Great Place to Work® and we have been officially Certified in 2021.
**Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute