Finance - Risk Management Staff

**Responsibilities**:- Provide research support on a variety of risk investigations- Detect suspicious transactions based on detailed data and pattern- Handle escalations and follow up with teams related to fraud events- Response chargebacks/dispute- Identify the reason of chargeback and prevent the same issues happen in the future**Job Requirements**- Must possess at least Diploma/Bachelor's Degree, preferably in Economics/Accounting/ Finance- **Must be good in spoken and written English (will use English on a daily basis)**:- Must be able to use Microsoft Excel and Google Apps for Work especially Google Docs and Google Sheets- Willing to learn to use new software or tools (example: CRM)- A keen eye for detecting fraud, risk and suspicious activity- Good with numbers and reporting- **Must be willing to work on weekend shift (5 days of work, with 2 days off) and holidays when needed**:- Required skills: Good communication, strong analytical thinking, problem-solving, work well in a team, trustworthy, able to take initiative and work under pressure to meet deadlines**Job Types**: Contract, Full-time**Salary**: Rp2,500,000 - Rp4,000,000 per monthCOVID-19 considerations:- Covid protocol in the workplace- Full company support in Covid cases**Experience**:- call center: 2 years (preferred)**Language**:- english (required)