Finance - Risk Management Staff

**Responsibilities**:

- Provide research support on a variety of risk investigations
- Detect suspicious transactions based on detailed data and pattern
- Handle escalations and follow up with teams related to fraud events
- Response chargebacks/dispute
- Identify the reason of chargeback and prevent the same issues happen in the future

**Job Requirements**
- Must possess at least Diploma/Bachelor's Degree, preferably in Economics/Accounting/ Finance
- **Must be good in spoken and written English (will use English on a daily basis)**:

- Must be able to use Microsoft Excel and Google Apps for Work especially Google Docs and Google Sheets
- Willing to learn to use new software or tools (example: CRM)
- A keen eye for detecting fraud, risk and suspicious activity
- Good with numbers and reporting
- **Must be willing to work on weekend shift (5 days of work, with 2 days off) and holidays when needed**:

- Required skills: Good communication, strong analytical thinking, problem-solving, work well in a team, trustworthy, able to take initiative and work under pressure to meet deadlines

**Job Types**: Contract, Full-time

**Salary**: Rp2,500,000 - Rp4,000,000 per month

COVID-19 considerations:

- Covid protocol in the workplace
- Full company support in Covid cases

**Experience**:

- call center: 2 years (preferred)

**Language**:

- english (required)