Forwarding Customer Service (Mandarin Speaker)

Proficient in Chinese language, min. Basic Conversational level- Has knowledge in Forwarding Operations- Has experience in Customer Service / Export Import CSPERSOLKELLY Indonesia is currently assisting one of our clients, Multinational Logistics & Freight Forwarding Company, to find the best talent for Forwarding Customer Service (Mandarin Speaker)Key Responsibility Areas:- Interact with clients to understand and address shipping needs.- Process import/export orders, handle shipping documentation, and ensure regulatory compliance.- Monitor and update customers on shipment status, promptly resolving any logístical issues.- Generate accurate invoices, manage billing, and foster strong client relationships.- Ensure adherence to customs regulations, international trade laws, and maintain high-quality standards in shipping processes.- Proficient in Chinese language, min. Basic Conversational level- Has knowledge in Forwarding Operations- Has experience in Customer Service / Export Import CS600144