Gds Claims Analyst

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients' businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients', is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

**Key Responsibilities**:
Conduct thorough investigations of claims payments from providers to clients within the GDS.

Analyze situations or data, requiring a review of various factors, and exercise judgment within defined procedures and practices.

Adhere to instructions and pre-established guidelines to perform assigned tasks accurately.

Ensure all work meets the team's minimum standards and is processed efficiently.

Report any issues or system limitations to the direct supervisor promptly.
Proficient in English with excellent communication skills.

Strong analytical and numerical skills.

Experience working in a travel agency with hands-on GDS experience.

Preferred experience with Amadeus GDS.

Detail-oriented and organized approach to work.

Self-motivated with a proactive attitude towards problem-solving.

Excellent record-keeping skills.