Growth Specialist

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower "the underserved" and "the unbanked" population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.
Maintain close and sustainable relationship with existing corporate client and driving mutual growth.

Gathering information with key person for feedback and further needed

Develop new strategy for upselling

Complaint handling

Working closely with internal team to meet the SLA and maintain customer retention

Become the main contact between our partners

Develop our business, identify new channel of product offerings within partners scope of business, while maintaining existing relationships

Monitoring and analyze key partners' transactions, have regularly business review to do improvement
Bachelor degree in Marketing, Communication, Public Relation

Minimum 2 years experienced in banking / fintech industry as Growth Specialist

**Experience (nice to have)**: Banking, Insurance, Payment Gateway, E-commerce partnership

Good communication skill, eager to learn new things, good personality

**Technical Skills**: Relationship Management in Financial Industry, Selling & negotiation, Financial Knowledge