Job Description
The Head of Commercial will oversee all Commercial, Regional Countries, Product and Rewards.
Head of Commercial provides leadership, strategic planning, management and vision necessary to ensure our Commercial, Product and Rewards strategy is consistent across the regional countries to meet the Company's objective.
The Head of Commercial will work collaboratively with the different teams across the Company including Marketing, Analytics, Finance and Technology to ensure our commercial goals are met.
Leadership and people management is a key component in the role as all employees under Commercial, Regional Countries, Product and Rewards will report to the Head of Commercial.
**Here's what an ordinary day looks like**:
- You will lead and provide strategic direction to all the Commercial teams across the region
- You will also lead and provide strategic direction of the product and rewards development centrally from headquarters.
- You are responsible for the value proposition of all BIG Loyalty products including frequent flyer programmes as well as the overall responsibility for the success for all commercial and product campaigns.
- You will drive balance of trade, loyalty and market share back to the airline.
- You will determine the strategy on key partnerships across the different markets and provide direction for the team to implement.
- Overall responsible for the gross billing, points issuance and points redemption budget for the Company.
- You will drive ongoing relationships with key partnerships especially those driven regionally.
- You will lead and drive all financial services related partnerships across the region especially implementing co-brand credit card partnerships in each country.
- You will also drive relationships and partnership with the AirAsia team.
- You will collaborate with Technology to enhance our current Business2Business (B2B) value proposition for points issuance, redemption and rewards.
- As a member of the Management Committee, makes business decision to meet Company's objectives and provides leadership to all employees
**You got to have these to carry out the job**:
- Minimum of 12 years work experience within senior leadership positions with a proven track record in people/team management with a strong background from consumer business
- Strong knowledge and interest in digital and mobile technology landscape with more in-depth out-of-the-box thinking;
- Strong stakeholder engagement and relationship management;
- Excellent communication skills and fluency in the English language;
**We are all different**:
- one talent to another - that is how we rely on our differences.
At AirAsia, you will be treated fairly and given all chances to be the best.
We committed to creating a diverse work environment and are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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