Leads the engineering and infrastructure department of a company; from hiring and training new team members to managing tech projects and preparing the budget of the team.
- Strategic and tactical responsibility for implementing engineering strategy and strategic operational goals to exceed customer expectations for product development, quality, cost and delivery, maximising efficiency, optimising and driving engineering excellence.
- Work closely with internal and external key stakeholders, customer service, manufacturing, sales and customers regarding technical support of their activities.
- Responsible for all areas of the Engineering function and quality of service delivery, striving for best in class products and business practices to deliver to the customer's expectations, managing teams and projects across the business.
- Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills.
- Drive Key Performance Indicators across all areas of the Engineering function to ensure that all projects are delivered on cost and on time to the highest quality standards. Drive implementation of Lean Business strategy and drive Continuous Improvement across all engineering related areas of the business.
**Qualification Required**:
- Education: The Head of Tech has to at lease have a bachelor degree in Computer Science or any other relevant field. An equivalent of the same in working experience is also acceptable for this position.
- Communication Skills: Communication skills both in written and verbal form are imperative for the Head of Tech. He will need to have exceptionally good communication skills in his leadership position where the clarity of his communications to junior engineering personnel will determine the success or failure of sites/software within the business.
- The Head of Tech also plays a highly collaborative role where clarity in his communications will largely determine the effectiveness and efficiency with which cross-functional duties are executed. Communication skills will also be necessary in the drafting of progress reports for senior engineering management, which must be clear, concise, comprehensive, and easy-to-understand.
- Head of Tech will also be in charge of Getplus infrastructure and security.
**Specific Skills Needed**:
- Technology/Software: Head of Tech, like his juniors, must be technologically adept and demonstrate outstanding computer skills. He will possess an innate understanding of data modeling and SQL for scalability and performance as well as a strong JavaScript, XHTML, CSS, and MVC framework.
- Head of Tech must also demonstrate an expertise in full stack architecture technologies and be highly familiar with Javascript, Ruby, Rails, RDBMs, and HTML5 as well as knowledge of a variety of programming languages such as Java, Objective C, C, and C++.