Helpdesk Staff

**Job Descriptions**:
Gather inquiry from customer

Create ticket based on customer inquiry

Analysis Customer Satisfaction & Customer Voice

Conduct 1st level support

Create monthly report

Expert using Excel

Hands on use system

**Qualifications**:
Experience as help desk minimum 2 year experience

Hands on use system (ticketing more advantage)

Good communication in English

Analysis Customer Satisfaction & Customer Voice

Expert using Excel

Excellent problem-solving skills;
Ready join ASAP