Hotel Overview Nestled in the lush forests of Bali, the tented camps of Capella Ubud reflect a unique balance of tranquility and adventure. Designed by architect Bill Bensley, the refined camp sets to elevate one's experience with Bali's untouched natural surroundings. Capella Ubud, Bali is a place where you can bring your purpose to life through your work, creating a meaningful experience and service for our guests. You will work with an award-winning company, certified as a Great Place to Work. Position Overview The Housekeeping Intern duty is to see that given tasks are carried out in line with service standards while comprehending the brand and product to complete tasks. The Housekeeping Intern will receive daily training on all important responsibilities within the sub-divisions. The individual will collaborate closely with teammates from other departments, as well as leaders, and will have direct contact with our stakeholders. Provide cleanliness support to the Rooms Department. Ensuring that the highest level of quality service is well maintained. Ensuring that guest tents facilities are clean and immaculate as well as all public areas. Support in providing laundry service and handling outside laundry company. The Housekeeping Trainee must become a role model in the company's culture. Provide exceptional and professional levels of service to guest tents, public area, and laundry. The Role Handling tent service Preparing arrival tentMake up occupied tentCleaning vacant tent Maintain cleanliness all public areas Cleaning back of the house (Staff Locker, All Offices, Training Room, Rest Area)Cleaning the front of the house (Camp Post, Officer Tent, Armory, Mad's Lange Restaurant, Api Jiwa Restaurant, The Cistern, All Public Rest Rooms) Handling laundry service Receive and deliver guest's laundryWashing, pressing and packing guest laundryHandling outside laundry company (receiving and sending linen)Washing, pressing staff uniform Summary of responsibilities: Consistenly offer profesional, friendly and engaging serviceClean all assigned guest tent including dusting, making bed, soiled linen removal from the tent and retrieval of clean linen from linen room, vacuuming, bathroom cleaning, Clear blind cleaning, replenish tents with supplies and amenities, checking and replenish mini bar.Maintain proper usage of cleaning supplies and equipmentUpdate and record all cleaned tentReport and return all lost and found articles to housekeeping officeFollow departmental policies, procedures and service standardsReport necessary maintenance itemsOthers duties as assignedTalent Profile: An active student that enrolled in a College or University preferably in Hotel/Hospitality Management, Finance or Economy programExcellent interpersonal skills with personable character, a team player and good at cultivating strong guest relationsVery good command in spoken and written English, additional languages will be an advantageGreat attention to detail and accuracy with the ability to multitask and prioritizePossess a great communication skillAbility to focus attention on guest needs, remaining calm and courteous at all timeFlexible regarding work schedulesHighly responsible and reliableFrequent lifting carrying up to 30 lbsOccasional ascending or descending ladders and stairsAbility to work cohesively with fellow colleagues as a part of the team with minimum supervision*Kindly be informed that only shortlisted candidates will be notified.
