The Hilton portfolio of hotels is comprised of 19 industry leading and world-class brands, spanning more than 100 countries. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Signia, Curio Collection, DoubleTree, Tapestry Collection, Embassy Suites, Tempo, Motto, Hilton Garden Inn, Hampton, Tru, Homewood Suites, Home2 Suites and Hilton Grand Vacations.
**Summary**:
To ensure the smooth and efficient running of the Human Resources Department by assisting the Director of Human Resources and Assistant Human Resources Manager in the efficient administration of Human Resources activities including compensation, recruiting, benefits, administration, labour relations and / or involving in various training activities in accordance with the Hotel's identified training needs.
**Responsibilities/Scope**:
Performs duties and responsibilities commensurate with assigned functional area which may include any combination of the following tasks:
- To process employment verifications i. e. performing a reference check
- To assist the Assistant HR Manager to prepare appointment letter for Level 7 below (Supervisor Team Member).
- To coordinate of new hire which include the registration, issuance of team member's locker, uniform, name tag, Doubletree by Hilton, Jakarta's Kit/handbook.
- To organize the orientation day (as and when required) and assist the Learning and Development Manager to coordinate the flow.
- To update the Medical and insurance list for new hire and resigned team members.
- To update team member's manning list on daily basis
- To update leave record in the system.
- To administer locker key record.
- To update new hire and resigned team member listing
- To update all notice boards consistently on team member's activities, balance score card and etc.
- To liaise with Security Manager for a random sport check in Female & Male team member's dressing room.
- To compile meal report on weekly basis and other related report pertaining to Restaurant Team Member
- To compile staff transportation report from Security Office on monthly basis.
- Weekly back up of Human Resources system databases.
- To perform general research and analysis of information which to be compiled for month end report or ad hoc basis.
- To process, conduct, and complete salary/market surveys.
- To monitor and ensure the readiness and cleanliness of Clinic to serve the Internal and External Guest.
- To key in the new hire information in the HR System accordingly.
- To provide general information and guidance on personnel procedures, hotel's policies, negotiated routine agreements, and team member's benefits (i.e insurance, medical, dental and etc.)
- To perform clerical assignments of a moderately complex nature and assists other department personnel as may be required for the purpose of supporting them in completion of their work activities.
- To ensure stationeries for the department is sufficient.
- To prepare monthly newsletter and disseminate accordingly to all departments.
- To send birthday card to respective team member/s.
- To keep track of all guest comments received by team members.
- To keep track of all confirmation or extended probationary period.
- To keep track of monthly medical bill/statement and prepare a report of the trend (i.e. medical leave, clinics, etc).
- To liaise with government on statutory related matters i.e. NPWP, BPJS Kesehatan, Income Tax, Wajib Lapor.
- To ensure the facilities of Employee Facilities are working smoothly, clean and tidy include HRD office
- Schedule General Cleaning for all employee facilities and liaise with department related (Housekeeping, Stewarding, Engineering)
- Liaise with the Learning and Development to record any potential Team Member for the career development in the future.
- Spot check. Locker investigation on monthly basis and organize the time with the Security department as well as the Duty Manager
**What are we looking for?**
A Human Resources Officer serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Associate degree and above.
- 1-2 years of experience in a similar capacity with international chain hotels.
- Good communication skills.
- Familiar with computer office software.
- Possess basic knowledge of labour laws and regulations.
- Team player who is open minded and easy going.
- Willing to take challenges and accept new assignments.
- Fluent in written and spoken English to meet business needs
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities