It Functional Consultant

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.
Collaborate with PM and Sales team related to the scope of work and project timeline

Deliver the scoped of work to the customer according to the requirements (either chatbot or omnichannel)

Deploy conversational chat, including FAQ, Dialog, SDK or process flow

Providing consultations and suggestions for customer issues related to chatbot and omnichannel

Be a bridge between the customer with the support team and product team, related to bugs found

Conduct training to customers for each project, both chatbot and omnichannel

Perform troubleshooting to find clue relate to an issue and bug before it is forward to the product team and support team

Give suggestions for enhancing parts that are felt to be improved based on reality in the field

Project based in 6 Months

Have good Excel skills

Fast learner and have encouragement to learn new technology

Team player and willing to work under pressure

Good interpersonal and communication skills and work attitude

Fresh graduates are encouraged to apply