At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.
As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet's most urgent challenges. Making the world a better place. Every day.
Who are you?
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.
If the above sounds like you, this position might be just what you're looking for!
About the job
**Job Description**:
Reporting to Cluster IT Manager, SEA & OCE, the key areas of responsibility include, but are not limited to:- Provide prompt, efficient support and problem analysis, and Identify problem areas and report them accordingly.-
- Create support documentation for issues that are expected to reoccur or have previously occurred in order to streamline the support process.- Actively participate in knowledge sharing sessions with other team members- Identify areas for continuous improvement and collectively drive approved initiatives assigned to the team.
What You Know- Bachelor's degree in Information Technology or relevant fields.- At least 2 to 3 years of relevant working experience.- Excellent in English language skills.- Having practical experiences in IT/IS support, ERP, Server, or relevant field.- Experience in Microsoft 365 Power Apps is highly preferred.- High customer service orientation and service minded.- Has worked in company with international setting and has worked with a matrix organization.- High integrity and professionalism.- Ability to work independently, prioritize and multi-task with mínimal supervision in a fast-paced environment and meeting deadlines.
What is in it for you
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success.