It Manager

**Qualifications**:

- Bachelor's degree in IT, Computer Science, or a related field
- Minimum 3 years of experience in IT management
- Strong teamwork and communication skills
- Strong troubleshooting and problem solving skills
- Knowledge of industry standard computer hardware and software systems
- Experience with network administration (Cisco certification a plus)
- Experience managing on premises servers, storage area networks (SAN), and network-attached storage (NAS) devices
- Familiarity with our software platforms including Microsoft 365 (e.g., Power BI), Salesforce, and Azure Cloud

**Job Descriptions**:

- Plan and oversee the installation and maintenance of computer systems, hardware and networks
- Assist the IT department head with leading and training IT staff
- Develop and implement policies related to network security, disaster recovery, and IT infrastructure
- Analyze resource utilization and develop strategies to optimize performance
- Establish, measure, and define IT goals and maintain an IT roadmap
- Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company
- Direct the activities of the help desk to ensure the IT needs of users are met
- Manage development projects to integrate new technologies into existing systems
- Perform ongoing support and maintenance of all hardware, software, and network components
- Establish a security policy to protect company information and resources