It Officer Ayana Midplaza, Jakarta

We are looking for an IT Officer to maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.**Responsibilities**:- Install and configure software and hardware- Manage network servers and technology tools- Set up accounts and workstations- Monitor performance and maintain systems according to requirements- Troubleshoot issues and outages- Ensure security through access controls, backups and firewalls- Upgrade systems with new releases and models- Develop expertise to train staff on new technologies- Build an internal wiki with technical documentation, manuals and IT policies**Requirements**:- Proven experience as an IT Officer or similar role- Experience with databases, networks (LAN, WAN) and patch management- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery- Familiarity with various operating systems and platforms- Resourcefulness and problem-solving aptitude- Excellent communication skills- Diploma/Bachelor in Information Technology, Computer Science or a related discipline; professional certification is a plus