It Service Desk

**Location: TB Simatupang, South Jakarta**
- Issue and manage problem-and-incident tickets
- Serve as the first point of contact for customers seeking technical assistance related to Network / Infrastructure / Data Center / IT Service Management
- Create daily, weekly, and monthly incident reports

**Job Requirements**:

- Minimum Diploma Degree (D3), majoring in Information System or Information Technology
- At least 1 year experience in the field of Information System / Information Technology, preferably as a Service Desk
- Strong knowledge of TCP/IP
- Ability to operate Cisco devices / Storage / Server
- Excellent Microsoft Office skills
- Willing to work on a contract basis

**Job Type**: Contract
Contract length: 12 months

**Salary**: Rp4,000,000 - Rp4,900,000 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What's your expected salary? (IDR)