**Location**:Jakarta, Indonesia**Language**:English**Application deadline**:As soon as possible**Main purpose for the position****Your key responsibilities will be**:- Remote meeting room support and assistance- Continuous improvement of processes and tools- Receiving and answering Service Desk phone calls- Log, research, and resolve issues assigned to you in our ITSM platform**Professional Qualifications**:- You should as a minimum have completed a relevant IT education- Preferably, a minimum of 1-2 years of experience within IT support function from a Worldwide enterprise, but not a must- Broad knowledge of Microsoft Office & M365 products- Support of Apple and Android devices- Experience with Active Directory- PowerShell experience and knowledge**Personal Qualifications**:- Exceptional communications and customer service skills- You can quickly create a high-level overview of the task at hand, at the same time while still focusing on the details.- You thrive with repetitive tasks from time to time- You are autonomous and take initiatives independently to improve the ways you work, but at the same time appreciate a social and team environment- You thrive in a work environment, where it can be fast-paced from time to time**Job Benefits**We offer you a challenging and exciting career in an ambitious working environment characterized by high pace and drive and _a_- place to be you_. ISS has an open and informal culture founded on professionalism at all levels. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders.**Application****#OneISS** is the new us. Being a +120-year company set its mark weather it's how we run a business, ways of work or diversity & Inclusion. Our 2025 ambition is written in stone - with OneISS we simply strive to become an industry leader and a lighthouse when it comes to achieve industry leading customer engagement, leading in society and sustainability and by delivering top quartile results to our shareholder. We made a strategy for that and that's where you come in - our new employee. Achieving our new strategy calls for skilled, motivated, and fantastic people that strive to set their mark on the transformation that will take us to be industry leading in all we do.**We couldn't care less if you are old, young, female, male or identify you otherwise. If you have a passion for changing the world then you're welcome. Come join us!**LI-Hybrid
