The Junior Account Manager is responsible for leading and managing the account to grow sales and profitability according to objectives, by establishing dsm-firmenich as the clients' key partner, winning projects, and selling profitably flavors. This function will be reporting to the Senior Commercial Manager, Taste who is based in Indonesia.
Key Responsibilities:
Define account objectives, develop commercialstrategy, implement through account plan
Identify and document business potentials andcompetitive landscape
Develop successful working relationship with(new and existing) clients, establishdsm-firmenich askey partner to obtain briefs for profitable business
Monitor client satisfaction and initiate correctiveaction where needed
Identify business opportunities, decision factorsand success criteria and define action planaccordingly
Negotiate with clients favorable commercialterms, including payment terms, prices for newbusiness and increases for existing items
Maximize business vitality
Get clear and complete briefing from clients,translate their needs intodsm-firmenich projects; briefcreation and development teams
Anticipate clients' needs and lead proactiveprojects to generate new business opportunities
Define accurate pricing and margin parametersfor each project, according to guidelines, andenter properly all project
We bring
A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
A space to grow by encouraging and supporting curiosity and an open mindset;
A culture that prioritizes safety and well-being, both physically and mentally;
The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
A flexible work environment that empowers people to take accountability for their work and own the outcome;
Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;
A firm belief that working together with our customers is the key to achieving great things;
An eagerness to be one team and learn from each other to bring progress to life and create a better future;
You bring:
Bachelor degree in Food Science/Chemical Engineering/Biotechnologyfrom an accredited university required
A minimum of1-3yearsof flavors or food ingredients sales experience.
Good business understanding of both dsm-firmenich and clients' businesses, sales role and objectives
Ability to develop successfully client relationship and to position dsm-firmenich as a key business partner
Ability to develop strategic plans, define, prioritize and implement action plans according to business opportunities and success factors
Sales and Negotiation skills
Extended product expertise (product, market, consumer, technical/technology) and passion for taste
Excellent communication and team building skills
Strong organizational and time management skills
Skilled at working in a fast paced environment open to constant change in demands
Self-directed individual with a Can-Do attitude and the ability to work within a team
Professional written and verbal communication and interpersonal skills
Good knowledge of MS Office and SAP ERP systems and analytical skills (MS Excel)