**ABOUT US**The ShopBack Group is Asia-Pacific's leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets. In 2023, the Group expanded its offerings into Germany, signalling its entry into the European market.Driven by the vision to be the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners. Facilitating upwards of half a million transactions daily, ShopBack continues to provide value to both members and merchants through its innovative offerings. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.==========**Responsibilities**:- Strategically grow merchant transactions with a consultative mix of channels, methods and a keen eye to detail- Owning a strong pipeline of retention and consistent delivery of merchant success and milestones- Build a strong relationship and retain exclusive engagement with the merchants- Foster and grow merchant relationships through consistent engagement and ensuring a high quality of service level through a customer centric approach- Deliver key value proposition to merchants, driving demand for adoption of best practices- Work cross function with teams to engage merchants for campaigns and initiatives to achieve commercial outcomes- Identify feedback, trends and motivations from merchant engagements to develop our internal best practices- Acquisition of new clients, build a strong relationships, and grow / scale the revenue.**Requirements**:- At least 5 years of experience in key account management.- Exhibit strong awareness of consumer trends in e-commerce with an ability to create strategy and execute campaigns to drive growth for the business- Solution selling: Account growth. Always be looking for new ways to develop, grow and broaden the relationship with the clients.- Able to think out of the box in conceptualising ideas for merchant acquisition and management - creativity and logical thinking would be key!- Self-motivated and driven to excel and deliver.- Must be comfortable with C-level negotiations and have relationships with top decision makers.- Fluent in Mandarin.**Perks**- Hybrid working and work-from-anywhere benefit- Competitive compensation and stock options- Transparent career progression paths and learning opportunities- Candid, open and collaborative culture- Talented and driven teammates across the world- Fun-filled activities and celebrations all year roundJoin our team to drive growth and success at ShopBack today!
