**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Learning & Development Manager
You embody the essence of a skilled coordinator, proficient in executing a wide array of tasks independently to bolster the effectiveness of our team. Your ability to handle complex and confidential administrative duties plays a pivotal role in ensuring the smooth operation of our learning initiatives. You demonstrate exceptional communication skills, facilitating seamless interaction with diverse contacts and cultivating robust working relationships. Your knack for anticipating and promptly resolving issues underscores your proactive approach to project management, consistently keeping the team informed about the status of various initiatives. In this capacity, you are dedicated to steering the success of our team through meticulous coordination, embodying a commitment to nurturing a culture of continuous learning and improvement.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Initiate, coordinate, deliver and follow-up on all training activities within the hotel
- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
- Share responsibilities for the integration and orientation process of new hires
- Assist with the implementation of new policies, procedures, and standards
- Prepare and submit training reports
- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Initiate, coordinate, deliver and follow-up on all training activities within the hotel
- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
- Share responsibilities for the integration and orientation process of new hires
- Assist with the implementation of new policies, procedures, and standards
- Prepare and submit training reports
**Qualifications**
Your experience and skills include:
- Proven experience in administrative roles, preferably within a Learning & Development or HR setting.
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Excellent communication skills, both written and verbal.
- Proficient in utilizing office software and tools for efficient record management.
- Ability to work independently and collaboratively within a team.
**Additional Information**
Your team and working environment:
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.