Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.- Job Description- 1. Manage Delivery of Technical Solution- Effectively communicate with all related parties to ensure technical solution meets the business needs / requirements and resolve business problems- Understand business need and business process and find alternative solutions- Work with other teams to prepare plan and agree on the timeline, scope, and cost- Manage implementation of solution from requirements to deployment to production (analyze, build, test, deploy, hand over) as per agreed timeline, scope, and cost- Manage, track, and monitor progress of delivery on regular basis- Manage vendors to implement technical solution as per plan and within budget- Project consultation- 2. Implementation of Solution- Analyze and design technical solution as per business requirements and prepare requirements specification document that meets all requirements (functional and non-functional requirements such as performance, reliability, security, etc.)- Ensure requirements specification is complete and agreed with business teams- Work with IT Architect team to finalize architecture and high level design of the solution that meet the requirements- Prepare technical specification and detailed solution design that meet the requirements- Build technical solution as per requirements and technical specifications- Ensure team performs unit testing and source code passes unit testing- Coordinate testing activities with IT QA Lead or Tester (based on test strategy and plan)- Ensure defects found during testing phase are resolved- Manage deployment phase and ensure the technical solution is deployed to production environment as per agreed date with stakeholders- Adapt more agile approach in technical solution delivery where possible- 3. Ensure Quality of Solution- Review and merge source code from team members (staffs and non-staffs)- Optimize design, reuse or research new model / framework, support standard programming platform, deliver high quality software and improve service management- Continuously review the process and propose changes for improvement- Ensure delivery team complies with all procedures including required documentation- Ensure proper hand over of solution to IT Support team- 4. Resolve Production Issues and Bugs- Assist IT Support team to investigate and resolve production issue- Manage delivery team to resolve production issues and bugs as per agreed target date- Manage versions on software code management tools between production version, development version, production fix version, etc.- 5. Manage Team- Coach and share knowledge to team members- Build the team capability- Conduct regular review meeting with team- Support team members to resolve problems / issues- Maintain good relationship with team members and vendors- Regularly review vendor resources and provide feedbacks to resources and vendors
