Manulife Pro Account Manager

Details of the offer

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering **Manulife Pro Account Manager **with the resources to solve critical problems for the future of our business, which is why we need you.

**Responsibilities**:

- Ability to build rapport.
- Good communication & negotiation skills
- Planning Skill
- Time Management
- Product Knowledge
- High Net Worth Sales Approach
- Drive activities management with respective leaders in his/her region
- Drive Top Producer progress
- Train leaders on how to recruit and how to deliver segmented script for recruitment
- Deliver recruitment workshop and share recruitment insight to recruiter
- Support Customer Gathering
- Drive new recruit activation with activation & training team
- Drive internal promotion culture with MABC program
- Coach and engage active recruiter together with training team
- Maintain Manulife Pro Agents

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**On The Job You Will**
- Maintain good relationship from existing Manulife Pro's Agent
- Provide Consultation on Manulife Pro's Performance, addressing their needs & provide necessary advice to maintain & exceeding their current performance.
- Provide Consultation on Manulife Pro's Customer Portfolio, provide the necessary advice.
- Create Materials (writing, speaking, or presentation deck) in every touch point with Manulife Pro's Agent & Key Stakeholder, i.e.: What's in it for Agent, Benefit, Contest/Other Information. What's current situation : recent performance, recent customer portfolio's. What needs to be done. How to achieve it : Sales Idea/Sales Pitch/Sales Proposition/FGD Activities/Development Activities/Leads Generation
- Maintain relationship with key stakeholder (BDM, Territory Head, CAO, Agency Leader)
- Identify, nurture, acquire and implement Business Opportunity to drive growth on number of Manulife Pro.
- First point of contact of Manulife Pro's Agent, potential Top Tier agent & Key Stakeholder, when they are seeking information about Manulife Pro.
- Collaborate with other departments to provide complete services. Promoting & Campaigning Manulife Pro.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture We lead with our Values every day and bring them to life together.
- Boundless opportunity We create opportunities to learn and grow at every stage of your career.
- Continuous innovation We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion. We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over


Nominal Salary: To be agreed

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