Mediation & Conciliation

As a Mediator your responsibilities will include as Handling Customer Complaint and handling as Mediator at mediation and be relate with futures exchange members for compliance.Conduct receipt of customer complaintsVerify the customer complaint documentClarify the broker based on verified customer complaintsBecome a Mediator in the implementation of Mediation against customer complaintsConducting Inspection of brokers, which in the process of mediation is not reached agreementChecking the members of the exchange that changed the address of the head office.Conduct a review of the PTT specifically in the settlement of customer complaints handlingCoordinate with the audit team in terms of monitoring of stock exchange members in the supervisory period of the stock exchange.Provide input to the board of directors in the event of sanctions to be given to the infringing brokerCreate a report on the results of an examination of the brokerCreate an inspection agendaBachelor's Degree from LawSufficient experience in Compliance of futures exchange Minimum 1 Years, Have ability for Legal Research and Ready at any time assigned out of townGood Speaker and Good InvestigatorCreate SOP of Customer Complain and Experience Mediator For Futures Exchange. fluently english oral and writtenCertified Mediator