**Job Description**:
- Analyze customer's needs and business processes to design business solutions with detailed requirements.
- Accompany customers in the full delivery cycle from software configuration to Go-live.
- Get along with the engineering team, and formalize the technical specifications of the system.
- Close support with Software Engineers to develop the system and do functional QC for development made by Software Engineers.
- Deliver functional training.
- Support/assist customers to make sure customers are happy with the new system/software.
- Support the sales team during sales/pre-sales.
- Conduct internal testing on configuration/development before releasing them for UAT by business users.
- Controls solution by establishing specifications; and coordinating production with programmers.
- Produce Functional Specification & UAT plan, prepare case tests, and assist in user training and deployment preparation for the end users.
- Ensure operation by training client personnel.
- Interact with software engineers to understand Odoo limitations.
- Help Software Engineers during system development, e.g. provide use cases, flowcharts, and UML diagrams.
- Document requirements or contribute to user manuals.
**Requirements**:
- Bachelor's degree in Information Systems / Computer Science / Business / Accounting / Management. A master degree in business management is an advantage.
- Minimum 2 years experience as a Business Analyst/Consultant in the IT industry.
- Excellent communication, presentation, and writing skills in English.
- Able to comprehend a detailed requirement list.
- Able to create a basic Use-Case Scenario from the Detailed Requirement List for a single functional process/department.
- Able to comprehend a Gap Analysis Report.
- Able to create a simple Functional Requirement Document (FRD) for a single functional process/department.
- Able to execute a functional test based on available test script, and follow up the result to corresponding parties.
- Able to manipulate raw data, prepare the data with the importable format, and execute data import into the system.
- Able to create a guidebook and training material according to the final use-case scenarios.
- Able to reproduce issues in the live system and document it to be reported.
- Able to discuss directly and smoothly with PM and project team.
- Able to prepare presentation slides in English.
- Able to create a good Minutes of Meeting in English.
- This role entails a hybrid working arrangement, with four days spent working from the office and one day dedicated to remote work.