**Career Area**:Product Support**:
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**About Caterpillar**
Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We are a leader and proudly have the largest global presence in the industries we serve.
For over 95 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you'll find challenges that excite you and development opportunities to build a lifelong career.
Caterpillar are expanding and have multiple opportunities for individuals seeking a new challenge in the mining industry. The Caterpillar Underground Onboard Specialist is a mine site-based role where you can work hand in hand with our customers. We are seeking motivated and versatile individuals to join our team, working with a key customer at their remote mine site in Indonesia. This role will be based out of Indonesia. The roster will align to that of our customer and may adjust based on which project you are currently focused on.
Our Onboard Specialists play a key role in ensuring the MineStar for Underground autonomous equipment and system is working at its optimum performance, using your specialist knowledge and experience. You will focus on supporting the Minestar hardware on the customer's fleet, with a focus on optimising system availability. You will partner with our Application Specialists who focus on the software to ensure the customer is operating at maximum performance. You will troubleshoot issues in the field, and work with key Caterpillar teams such as commercial, product support and engineering to identify, document and provide solutions for ongoing product improvements.
This role would suit someone with strong networking, mechanical and/or electrical experience who is looking to balance that knowledge with some computer-based analysis. This job is not your traditional "on the tools" job but will involve some hands-on work. Ensuring the Caterpillar Underground Equipment is configured, maintained, and operated to Caterpillar specifications and best practice, coaching, and mentoring of dealer and customer personnel on interaction and operation of the MineStar for Underground equipment and system are also key aspects of the role. Full product training will be provided as part of your on boarding process, including our on-board networks/machine control systems and how to troubleshoot them.
We will offer you a dynamic team environment with great opportunities for personal development. Your career as a Caterpillar On-Board Specialist can offer training and operational experience enriched by international networking and collaboration.
**Your job duties may include (but not limited to)**:
- Manage machine and system integration
- Identify field issues, troubleshoot, and then track progress.
- Analyse data relating to Autonomous and base machine faults, including regular evaluation of the data accuracy and integrity of the system
- Work with the Product Support teams to provide input and develop a plan for system enhancements and upgrades
- Report on the working status of hardware and software of the MineStar for Underground system to Engineering Product Support.
- Understand the proper procedures in case of critical failures in the system
- Train other staff and mentor junior team members
**Qualifications**:
- Thorough understanding of mechanical and/or electrical mining trucks
- Sound knowledge of off-board communications and experience with radios and networks
- Tertiary qualifications in Electrical, Mechanical or Mechatronic Engineering or prior experience developing or testing on-board machine control systems or off-board mine control systems
- Ability to integrate and maintain a complex electronic system on a machine utilizing schematic models.
- Analytical skills that can be used to troubleshoot electronic systems to understand root cause.
- Strong desire to assist in hands-on system installations.
- Motivated self-starter capable of working with others to complete all tasks accountable to them on time.
- On board experience with Mine Star is not essential but will be highly desirable.
**To be successful in this role, you will require the following attributes**:
- Ready for a new challenge
- Passionate about technology with technical hands-on exposure
- Excellent interpersonal skills
- Strong analytical and problem-solving skills
- Ability to multi-