**Mining Engineer (Technical Specialist)**
**About Us**
Founded 36 years ago, Micromine is a leading provider of next-generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 active mine sites and 3,000 diverse projects.
**What We Offer**
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An established global business, that is growing fast, with great benefits:
- A competitive salary with opportunities for professional development.
- Medical reimbursement and Insurance for employee and their relevant family members.
- Flexible working arrangements to balance work and home life.
- A team first culture and the chance to work within the mining technology industry.
**About The Opportunity**
As the Technical Specialist, based at our Jakarta office, you will play a vital support role for customers of Micromine Beyond. Being at the forefront of client interactions, your work will solidify customer relationships and ensure they are receiving maximum value from our products and services.
Reporting directly to the Product Specialist Team Lead your key responsibilities will include:
- Scoping, configuring, and deploying Micromine Beyond for customers.
- Ensuring product enhancement requests, bugs, and development issues are raised and resolved.
- Conducting training with clients and in-house staff (in-person and online).
- BETA testing new versions and products to check improved functionality.
- Supporting the Sales team during technical demonstrations, trade shows, and other events.
**About You**
You are an experienced Mining Engineer with experience working with mining software (e.g. Micromine Beyond/Spry/Alastri, Whittle, Ventism, MSO, Deswik, Surpac, Vulcan, Datamine).
Other key skills, experience, and qualifications:
- A tertiary qualification in Mining Engineering or a related discipline.
- Experience or understanding of mining process in metals and coal commodities.
- Technical understanding of surface or underground mine operating and planning practices.
- Fluent in both English and Bahasa, written and spoken.
- Experience with puclic speaking, presenting or conducting demonstrations is preferred but not required.
**Next Steps