Network Operation Center

COMPANY DESCRIPTION

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.

DESIGNATION : Network Operation Center

RESPONSIBILITIES
- Perform monitoring checklist & BAU things
- Understand customer (internal & external) needs and deliver the expected outcomes.
- Faster a customer-focused working environment with clear responsibilities and expectations.
- Develop and maintain collaborative relationships with key clients (external)
- Establish and maintain active and constructive relationships with other team in the organization. (internal)
- Risk/Findings audit to be fulfilled
- Perform support good corporate governance in their specific areas of work.

QUALIFICATIONS

**Knowledge**
- PRTG
- Grafana
- AWX
- Firewall / Fortiget / Sangfor
- ALTO Network Architecture
- Networking

**Non-technical**
- Learning skills
- Risk Analysis
- Reporting and emergency response planning
- Strong relationship management
- Excellent communication and interpersonal skills
- Strong motivational and empowerment skills
- Commitment and reliable
- Outstanding organizational and leadership skills
- Take initiative and remain calm under pressure.

**Technical**
- GCP
- AWS
- Docker
- Kubernates
- Windows
- Linux
- Fortiget

OTHER INFORMATION

Proven experience as IT NOC / System Engineer or similar position at least 1 years' experience.